Examining the roles of perceived organisational support and emotional intelligence on perceived job demand

Abstract

This study examined the roles of perceived organisational support and emotional intelligence on job demand among employees in the workplace. Two hundred and thirty one (231) employees comprising 118 bank employees and 113 health workers (112 males and 119) females who participated in the study. Perceived organisational support was measured using Perceived Organisational Support Scale, emotional intelligence was measured using Emotional Intelligence Scale, while Job Demand Scale was employed to measure perceived job demands. The result of the Multiple Regression analysis revealed that perceived organisational support negatively predicted job demand, while emotional intelligence did not, but both significantly predicted job demand. The implication of these findings is that perceived organisational support and emotional intelligence are crucial in the life of employee to actually overcome the challenges of job demand in the workplace.

Keywords: Perceived organisational support, emotional intelligence, job demand, employee