Attitude Measurement and Employees Productivity at the University of Lagos, Akoka, Lagos

Abstract

The attitudes of employees of an institution are influenced variably by many factors such as welfare packages, safety at work place, salary and family-life balance. It is the fulfillment of all or majority of these conditions that determines the happiness, total job satisfaction, competencies and consequently general attitude to work of employees. If working conditions are not the same for all persons in an organization there is always the chances of murmur, grumbling, protest and strikes. Attitudes are developed through experience but they are less stable than traits and can charge as new experiences are gained or influences absorbed (Armstrong, 2007). This study examines the attitudes of employees of the University of Lagos and the extent to which poor attitudes to work can affect staff productivity. The parameters for the study included background to study, literature review, methodology and data analysis. The study made use of survey method to access the research data through the administration of questionnaires. The test instrument is the chi-square. The hypothesis tried to establish a statistical relationship between the employees’ attitudes and their productivity. The result revealed a positive relationship leading to the rejection of the null hypothesis at 5 percent level of significance and accepting the alternative that the productivity of the employees can be influenced by their attitudes. Given the present circumstances it is recommended that the university should improve on the working conditions of the personnel and establish procedures to minimize existence of gender discriminations, poor facilities, defective appraisal and evaluation procedures, religious and ethnic bias, ethical standard, entitlement payments delay and inter-departmental rivalry.

Keywords: Employees Attitudes, Measurement, Productivity, University of Lagos.