Internet access and usage by staff and students: a case study of University of Jos main library, Jos, Nigeria

Abstract

This study focused on Internet access and usage by staff and students in the University of Jos Main Library. It investigated monthly number of users that queued to access Internet monthly and the number of users who actually had access to use the Internet between January – December 2006. Other things investigated include users satisfaction of the use of Internet, gender percentages as well as percentages of staff and students that used the Internet during the period. The study also investigated the adequacy of Internet facilities as well as problems users encountered during Internet usage. Findings revealed that majority of users that queued did not have access to use the Internet, and majority of those that had access were satisfied with the services. The number of Male users was more than that of female users and students used Internet in the lab more than staff. The study also revealed that Internet is mainly used in the lab for research and e-mail purposes, and Internet facilities available in the laboratory were grossly inadequate. Problems of Internet access and usage were identified, solutions proffered and recommendations were made.

The Information Technologist Vol. 5 (1) 2008: pp. 160-170