Impact of information seeking behaviour on effective primary healthcare service delivery in Edo State - Nigeria

Abstract

This study examined the impact of information seeking behaviour on effective primary healthcare service delivery in Edo State, Nigeria. Descriptive survey research design was adopted for the study. Population of the study is 5,130 primary healthcare workers while sample size for the study is 513 respondents. Structured questionnaire was used as research instrument for the collection of data for the study. Data collected was analyzed using descriptive statistical mean and inferential statistics. Discussion with colleagues, searching textbooks, visiting libraries attending seminars/workshops/conferences and courses were information seeking behaviour of the primary healthcare workers. Results further revealed that poor information communication technology knowledge and skills, inadequate healthcare facilities and resources among others were the problems of healthcare services. Based on the result of findings, it has been concluded that primary healthcare workers in Edo State preferred discussion with colleagues, online database; medical journals as the major source of information for healthcare services. The study therefore, recommended among others training, re-training and periodic seminar/workshop/conferences attendance to reduce problems and enhance healthcare services in the communities of Edo State.

Keywords: Information, Behaviour; Healthcare, Primary; Seeking, Services