School library services and students’ satisfaction in the school library of Federal Government Girls College Owerri

Abstract

This study examined school library services and satisfaction of students in the Federal Government Girls College Owerri, Imo State. The Survey method was adopted for the study and the population of study was 2756, out of which a sample of 281 was drawn. Two sets of questionnaire (one for management staff and one for students) were used. The data collected were analyzed using descriptive statistics and Chi-square technique at 0.05 significance level. Findings of the study showed that different types of services are provided for students’ satisfaction; that students used the library for many reasons but mostly to read library textbooks; that library staff are very effective in providing library services, students are satisfied with most of the library services provided except library hours. Some challenges were encountered by students when making use of the library services such as lack of borrowing privileges, poor power supply etc. Based on the findings of the study, some recommendations were made which included, inclusion of library hour in the school time table, provision of adequate Information and Communication Technology (ICT) facilities, inclusion of school library funding in the school annual budget etc.

Keywords: School, Library, Services, Students’, Satisfaction, Federal, Girls