Relationship between computer anxiety and internet satisfaction of secondary school students in Lagos State, Nigeria

Abstract

This study investigated the relationship between computer anxiety and the Internet satisfaction of secondary school students in Lagos State. This study adopted the ex-post-facto type of survey design. A structured questionnaire was used for data collection from 637 respondents across the 12 education zones in Lagos State. Inferential method of data analysis such as Pearson Product Moment Correlation and multiple regression analysis were adopted in analysing the research questions. A vast majority of the students learnt how to use the Internet by themselves or with the assistance of their friends. The findings also showed that their level of computer anxiety has a positive relationship with their Internet satisfaction. Observed relationship between Internet satisfaction and independent measure: computer anxiety (r=. 287). Their Internet satisfaction level was high and they used Internet mainly for study purpose. Google was the most popular search engine for retrieving information on the Internet. However, the use of free Internet service in school was not satisfactory. The respondents were also dissatisfied with the Internet service provision because of slow speed of the Internet connection and inadequate number of computers in the school computer laboratories.

Keywords: Computer, Anxiety, Internet, Satisfaction, Secondary, School, Students