Influence of scope of information resources on users’ satisfaction in university libraries in South-South Zone of Nigeria

Abstract

The study was conducted to determine the influence of scope of information resources on users’ satisfaction in university libraries in South-South zone of Nigeria. Survey research method was adopted for the study. The population of the study consists of 83 library staff and 7426 lecturers in the 11 university libraries in the zone at the time of the study. A sample of 36 library staff and 4627 lecturers from 6 of the universities in the zone were used. The researchers used a questionnaire titled scope of information resources and users’ satisfaction (SIRUS) to collect data. Means and standard deviations were used in answering the research question while the hypothesis was tested using t-Test in IBM SPSS for Window version 20 at p = 0.05 level of significance. The findings revealed that there was significant influence of the scope of information resources on users’ satisfaction in university libraries in South-South zone of Nigeria. There is a strong indication from the study that users were not satisfied with scope of the information resources available in South-South Nigerian university libraries. It is therefore recommended that librarians should take cognizance of scope of the information resources in providing information resources for the libraries.

Keywords: scope , Information, resources, users, satisfaction, university, libraries, Nigeria