The Information and Communication Technology Infrastructure on University of Mines and Technology Campus and Its Impact on Library e-Resource Accessibility

Abstract

Abstract

The University of Mines and Technology (UMaT), Tarkwa, Ghana has a Local Area Network (LAN) infrastructure whose primary purpose is to facilitate research; teaching and learning; and information dissemination. The LAN infrastructure spans a maximum distance of 1.39 square-kilometers with an upload and download speed of 115 Mb/s and interconnects the administration block, faculties, library and halls of residence with high-speed ethernet links operating over a dedicated fiber optic backbone. The LAN infrastructure with connectivity to the internet impact operations in various sections of the University, notably, the University Library. The main purpose of the library is to interact with different information networks to make available e-resource materials to students, academic and non-academic staff. This can only be achieved over a dedicated LAN infrastructure. The introduction of Library Management Systems (Koha), Online Public Access Catalogue (OPAC) and the UMaT Space has improved library services such as document delivery, circulation and borrowing, amongst others. However, there exist a major challenge associated with library e-resources accessibility. This paper sought to investigate the factors hindering library e-resource accessibility for the purposes of improving research. Questionnaire was administered to respondents to solicit primary information while secondary information was obtained from published literature. 537 out of 855 participants responded to the questionnaire administered. 351 (65.36%) represented undergraduate students, 73 (13.60%) represented postgraduate students, 87 (16.20%), 21 (3.91%), 5 (0.93%) represented teaching, non-teaching and library staff respectively. The responses were analysed using simple tables and pie charts. Results from the study showed inadequate access points to enable users access these e-resource materials and lack of knowledge about the existence of these resources. The investigation further revealed the need for the library to embark on an information literacy drive for both students and academic staff. Various ways of improving e-resource accessibility was suggested.

Keywords: Local Area Network, ICT Infrastructure, Online Public Access Catalogue (OPAC), E-Resources