Navigating the change management process in Tvet colleges for e-learning adoption- An exploratory study

Abstract

Background: The COVID-19 pandemic has forced higher education institutions in South Africa, particularly TVET colleges, to adopt e-learning technologies for educational delivery. However, the success of such initiatives largely depends on the willingness of users to  change their behaviour and thinking towards adopting digital requirements.
Objective: This research aims to identify the challenges faced by TVET colleges in managing change towards e-learning and to determine  the best approach for change management in an e-learning environment.
Methodology: This research adopts a grounded theory approach and uses semi-structured interviews to collect data from teachers,  students, and administrators in TVET colleges. Data analysis is done through thematic analysis and selective coding techniques.
Results: The findings indicate that resistance to change is a significant challenge for TVET colleges adopting e-learning technologies. The  reasons for resistance are rooted in cultural beliefs, behavioural change, and a preference for traditional approaches to learning. The  research further finds that training and development are critical for improving digital literacy and gradually changing user attitudes  towards e-learning.
Conclusion: The research concludes that TVET colleges should adopt a change management approach that prioritises training and  development for digital literacy. This will help to mitigate user resistance and ensure the successful adoption of e-learning technologies  for educational delivery. The findings of this research can guide TVET colleges and other higher education institutions in South Africa  towards effective change management for e-learning adoption.