Work-family conflict and burnout among working mothers: The role of work-family conflict self-efficacy

Abstract

This study examined the moderating role of work-family conflict self-efficacy between work-family conflict (work-family and family-work interference) and burnout, which has been ignored at large in work-family relation literature. Data were collected from 615 working mothers in some selected banks in Lagos State, Nigeria using validated scales. Ages of the respondents ranged from 20 to 35 years old (Mean = 15.39; SD = 6.74). Results of the moderated hierarchical regression analysis showed that work-family interference (WFI) positively predicted exhuastion (β = .23, p < .05), depersonalisation (β = .15, p < .05), reduced personal accomplishment (β = .11, p < .01) and overall burnout (β = .29, p < .05). Also, family-work interference (FWI) predicted exhuastion (β = .17, p < .05), depersonalisation (β = .16, p < .05), reduced personal accomplishment (β = .21, p < .05) and overall burnout (β = .10, p < .05) positively. However, self-efficacy to manage work-family conflict moderated the relations of WFI with exhuastion (β = –.11, p < .05), depersonalisation (β = –.10, p < .05), reduced personal accomplishment (β = –.02, p > .05) and overall burnout (β = –.18, p < .01), and the relations of FWI with exhuastion (β = –.09, p > .05), depersonalisation (β = –.12, p < .05), reduced personal accomplishment (β = –.16, p < .05) and overall burnout (β = –.05, p > .05). Implications and limitations of the study were highlighted.

Keywords: burnout, work-family conflict, self-efficacy, working mothers, bank