The Impact of Information Technology on Organizational Performance of Nigerian Immigration Service, Kebbi State Command

Abstract

This study investigated the impact of information technology on organizational performance of Nigeria
Immigration Service (NIS) Kebbi State Command. To achieve the objectives of the study, the primary data was
collected through the use of questionnaires. The population used for this research comprises of the entire personnel
of NIS Kebbi State Command (465) while Krejcie and Morgan 1970 table was used to select the sample size of
214 personnel for the purpose of this study. The 214 questionnaires were administered for data collection. From
the results obtained it is revealed that there is a positive relationship between the information technology and
organizational performance; it also shows that information technology has significant effect on organizational
performance. The study revealed that there are IT devices available for the personnel of NIS Kebbi State Command
to discharge their statutory duties efficiently. The study revealed that the use of IT contributed to increase in revenue
generation, helped provide the up-to-date technology in computers, and improved the data collection process and
reporting by the NIS personnel. This helped in making decision making process faster, improved the operational
efficiency and productivity of the personnel, facilitated better communication in service delivery, helped secured
the information and helped improved the performance of organization. Which means that there is significant
relationship between the Information technologies with the organizational performance of the staff of immigration
service in Kebbi state offices.