Influence of knowledge management critical success factors on organizational performance in Nigeria construction industry

Abstract

Knowledge management (KM) is a rising interest in today’s business, great number of construction industry turning to knowledge management is gradually increasing because of its definite benefit realize. In project-based industry such as construction, KM is being viewed as a critical success factor in the everyday business of the society. Two hundred and fifteen designated project managers in the Nigerian construction industry were selected using stratified random sampling. A hypothesized model of critical success factors (CSF) of KM, and organizational performance (OP) was tested using structural equation modeling approach (observed variable), and a proposed model was therefore developed. Nine constructs of CSF with their reliability and Cronbach’s Alpha coefficient of 0.87, 0.82, 0.74, 0.92, 0.87, 0.82, 0.90, 0.71 and 0.70 were tested. All the CSF loadings demonstrated a significant level of 0.94 on the OP. The study serves as a guide to the construction industry on the effect of each CSF outline and deepened reflectiveness of the surpassing role of effective knowledge management in the construction industry.

Key Words:Organizational performance, Knowledge management and Critical success factors