Relationship between organizational intelligence and performance indicators of teaching hospitals: a case study in Iran

Abstract

Background: One of the greatest managerial challenges is how to generate  intelligent organizations that can quickly adopt themselves according to environmental changes to guarantee their success and survival in a turbulent external environment.

Objectives: Study objective was to assess the relationship between organizational intelligence and performance indicators of teaching hospitals affiliated by Shahid Sadoughi University of Medical Sciences (YUMS) in 2015.

Design: This was a descriptive, cross-sectional study conducted in three teaching hospitals affiliated by YUMS in 2015. Data were collected using a standard questionnaire developed by Albrecht and analyzed by SPSS 16 using descriptive and correlation statistical tests.

Setting of the study: Hospitals affiliated by Shahid Sadoughi University of Medical Sciences in Yazd, Iran.

Subjects/ participants: A sample of 300 personnel working in under study hospitals who’ve been selected through stratified random sampling method.

Results: Results confirmed that scores of organizational intelligence in understudy hospitals were in the optimum status. Conditions of three performance indicators including average length of stay, bed turnover and bed occupancy rate were analyzed to be appropriate. A significant statistical correlation between organizational intelligence and bed occupancy rate, total number of admitted and discharged patients and finally number of patients’ death was seen (p<0.05).

Conclusion: Having an appropriate plan or decision strategies to strengthen organizational intelligence can play an effective role in hospital performance improvement.