Potentials of Information and Communication Technology (ICT) adoption by health workers in Nigeria: A case study of Abdullahi Wase Specialist Hospital Kano

Abstract

Information and Communication Technology (ICT) has been identified as a vehicle with the potential to improve the quality of health care systems as well as the efficiency of the health workers both in the developed and developing countries. Non-governmental organizations initiatives often fail in making use of ICT technology possibly due to lack of ICT knowledgeable and skilled personnel in the health sector. This study investigates the potentials of information and communication technology (ICT) adoption by health workers in Nigeria. Quantitative survey was used to collect data from randomly chosen health workers at Abdullahi Wase Specialist Hospital Kano in Nigeria. A total of 150 on-paper questionnaires were distributed among clinical and non-clinical staff and 140 (93.3%) questionnaires were collected and analysed using a modified technology acceptance model (TAM). The results showed that there is significant correlation between the knowledge (dependent variable) and perceive usefulness and perceive ease of use (independent variables) both at significant level of 0.05. This indicates that presence of prior computer knowledge and exposure has significant influence on health workers perceptions (perceive usefulness and perceive ease of use), overall attitude toward adoption and eventually usage of information and communication technologies. This indicates that knowledge and attitude scores of health workers in this study reflect progress despite the lack of institutional training.