Examining the Impact of Supervisor Support on Employee Performance

Abstract

The study sought to assess the effects of organizational support on the employee performance of Takoradi Technical University in Takoradi, Ghana. Specifically, the study sought to examine how promotion affect the employee performance, analyse how supervisor support affect the employee performance, determine how job recognition affect the employee performance and assess how reward influences the employee performance of Takoradi Technical University in Takoradi, Ghana. The study employed an explanatory research design because the approach to data analysis was quantitative. The study targeted Takoradi Technical University. The whole personnel of the Takoradi Technical University, including senior members (both academic and non-academic, senior staff, and junior staff), served as the target group for this study.

A sample size of two hundred and seventy-three (273) permanent employees of Takoradi Technical University in Takoradi, Ghana was used for the study. This consisted of senior members, senior staff, and junior staff. The sample was surveyed through self-administration of the questionnaire. Analyses on how promotion, supervisor support, job recognition and reward influences employee performance were done using regression of IBM SPSS Statistic version 27. The study's findings revealed that promotion, supervisor support, job recognition and reward have a positive relationship with employee performance and was statistically significant. It is recommended that the university should establish clear and fair promotion criteria and procedures. It is also recommended that the university should focus on training and developing its supervisors to provide effective support to their teams.