Stakeholders' perception of the success of tertiary education fund construction projects

Abstract

Projects funded by the Tertiary Education Trust Fund (TETfund) at the Ahmadu Bello University, Zaria, from 2009 – 2011 was assessed in this study in order to determine stakeholders' perception of the projects' satisfaction. The study utilized primary and secondary data. The secondary data were obtained from existing literature on project success and project stakeholders while the primary data was obtained through interviews with key stakeholders and, from checklist and questionnaires. Results of the study revealed that, delay in progress payment, escalation in price of materials, insufficient supply of materials and low technical skill of the project leader are the topmost factors hindering satisfaction of the projects, as most of them were discovered to be unsuccessful. However, furniture, structural stability and ventilation were the highest ranked to be satisfactory by end users. The study recommends synergy between the various stakeholders involved; from project inception stage to project completion stage.

Keywords: End users, Project success and stakeholders