Knowledge Management Practice on Construction Project Performance in Nigeria

Abstract

The study which was exploratory in nature evaluated the benefits of KM practice on construction project performance. A field survey was conducted with the use of structured questionnaires, self-administered to a sample of stakeholders in the built environment. Descriptive statistics was employed for the analysis. Results of the study have identified eight (8) value-adding KM factors as essential for obtaining KM benefits. Likewise, the results further indicated 19 benefits of KM practice for improving construction project performance and include: improve project quality, cost and time; practice and process improvement; encourage effective teamwork and innovation; improve the client satisfaction; boost productivity of employees and processes; enhanced organisational competence; higher levels of expertise and knowledge; enhanced employee capability and organization learning; risk minimisation; and improved decision-making, among others. The survey has systematically reviewed the scientific contributions of knowledge management practice that guide stakeholders on construction project performance. Moreover, the findings will assist government and other agencies in the adoption of KM practice in the Nigerian construction industry. It recommends that government and professional bodies should mandate the use of KM practice on construction project delivery for better performance.

Keywords: Benefits, Construction project performance, Knowledge Management, Nigeria.