Violence Against Drivers and Conductors in the Road Passenger Transport Sector in Maputo, Mozambique

Abstract

This cross-sectional study examined the extent, nature and risk factors of workplace violence in the road passenger transport sector in Maputo, the capital city of Mozambique. A random sample of 504 participants was selected from a population of 2 618 registered bus, minibus, and
taxi drivers/conductors. The results indicated that workplace violence, psychological as well as physical, is highly prevalent among drivers/conductors, with 77% reporting ever being abused
and 64% reporting being abused during the past 12 months. Particularly vulnerable groups comprised illiterate employees, bus drivers/conductors, employees with long experience, and those holding a supervisory position. In addition, a high workload was associated with an increased likelihood of exposure to workplace violence in the road passenger transport sector. This article discusses the implications of the findings for possible interventions and further research.