The influence of work-life balance on employees’ commitment among bankers in Accra, Ghana

Abstract

The study explored the influence of work-life balance on employee commitment and this should be of interest to social workers. In the banking sector where employees’ work interferes with their social life, it is crucial to examine their commitment. The objectives of the study were to explore employees’ perceptions on work-life balance and the relationship between work-life balance and commitment. The study employed a descriptive cross-sectional survey design with 115 employees responding to questionnaires and seven employees participating in interviews. The study found among others that unmarried employees balanced their work and family roles better than their married counterparts. Women also experienced more work-life conflict than men. There was a weak positive relationship between work-life balance and commitment among employees because they were not satisfied with paternity leave, study leave, and part-time work. The study concluded that work-life balance policies did not influence employee commitment that much. It was therefore recommended that bankers should benefit from paternity leave, study leave and part-time work to enhance work-life balance. In addition, industrial social workers should educate bankers on how to balance their work and social responsibilities in order to manage both domains and perform efficiently and effectively at the workplace.

Keywords: work-life balance, employee commitment, Ghana