Assessing Self-Reported Organizational Citizenship Behaviour: The Role of Organizational Climate and Leadership Styles

Abstract

The study assessed the role of organizational climate and leadership styles in predicting organizational citizenship behaviour of both private and public sectors employees. A total of 203 employees made up of 128 (63.1%) public sector employees and 75 (36.9%) private sector employees were sampled in a cross-sectional survey. Male participants were 129 (63.5%) with 74 (36.5%) females. A structured questionnaire made up of three validated scales was used in data collection. Multiple regression analysis and t-test of independent
means were used in analyzing the data. Results showed that organizational
climate significantly predicted organizational citizenship behaviour, while
leadership styles did not. Also, age of the employee had a significant influence on OCB. This implies that human resources management should look beyond having a good leadership styles, because this occupies a little position as far as organizational climate is concerned. Organizations should also strive to enhance the welfare of their employees in order to retain their employees, since age is significantly important in predicting OCB.