Enforcing ethical codes of conduct in procurement and its impact on public procurement performance in Ghana

Abstract

This study investigates the enforcement of ethical codes of conduct in procurement and its impact on public procurement performance in Ghana. The research aims to evaluate how adherence to ethical standards influences various dimensions of procurement performance, including fairness, transparency, customer service, efficiency, effectiveness, teamwork, and organizational values. Utilizing a quantitative approach, data was collected through a structured survey distributed to procurement professionals across various public sector organizations in Ghana. The analysis of the data, which includes constructs related to procurement ethical codes and performance metrics, reveals several key findings:

Fairness and Transparency: Respondents generally perceive high levels of fairness and transparency in the procurement process. Strong mean scores indicate that ethical codes are applied uniformly and that key procurement information is accessible and equitably managed. However, variability in responses suggests that some areas could benefit from further enhancement.

Customer Service and Effectiveness: There is a positive perception of improvements in customer service, which is seen to enhance organizational performance. High mean scores for effectiveness indicate timely delivery, high-quality goods, and minimal complaints, although there are some variations in perceptions regarding damage reduction and staff effectiveness.

Efficiency: The data shows a favorable view of cost-effective procurement practices, with improved staff knowledge contributing to better performance. Moderate variability in responses points to differing experiences in procurement efficiency.

Teamwork and Organizational Values: Teamwork is recognized as a critical factor in enhancing procurement efficiency and effectiveness. Organizational values are seen to positively impact purchasing activities and governance, with consistent perceptions of trustworthiness and responsibility.

Hierarchical Levels: Opinions on the impact of hierarchical levels on procurement performance are mixed. While some respondents agree that reducing hierarchical levels could improve performance, there is significant variability in views on its effectiveness.

The study concludes that while there is a generally positive perception of procurement practices and ethical enforcement, there are areas with varying experiences that may benefit from targeted improvements. Addressing these variabilities can enhance overall procurement performance and align with ethical standards more effectively.