Assessing the effectiveness of procurement systems in achieving quality service in the public sector of Ghana

Abstract

This research aims to evaluate the effectiveness of procurement systems in achieving quality service delivery within Ghana's public sector. Recognising the critical role of procurement in shaping public service outcomes, this study employs a comprehensive approach to assess the various dimensions of procurement systems, including efficiency, transparency, accountability, and adherence to best practices. Quantitative and qualitative methods will collect data from diverse stakeholders, including government officials, procurement practitioners, and service recipients. The findings of this research will contribute to the existing body of knowledge on public procurement in Ghana, offering insights into the strengths and weaknesses of current systems and proposing recommendations for enhancements. The ultimate goal is to inform policymakers and practitioners, fostering the development of procurement frameworks that prioritise quality service delivery, efficiency, and accountability within Ghana's public sector.