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Effect of Innovation Process on the Performance of Small and Medium Enterprises (SMEs) in Ebonyi State
Abstract
The study evaluated the effect of innovation process on the performance of SMEs in Ebonyi
State. The specific objectives include: ascertain the effect of value creation on the output and
examine the effect of collaboration on the effectiveness. The area of the study was Abakiliki
Metropolis. Two hundred and eighty three (283) business owners and employees were selected
for the study. Descriptive survey design was used. The primary source of data was administration
of questionnaire. Two hundred and fifty three (253) owners and employees returned their
questionnaire and accurately filled. Data was analyzed by mean score and standard deviation.
The hypotheses were analyzed using Z - test. The findings indicated that Value creation had
significant positive effect on the output, Z (95, n = 253), 5.658 < 9.430 = p. < 0.05. Collaboration
had significant positive effect on the effectiveness Z (95, n = 253), 6.648 < 9.352 = p. < 0.05.
The study concluded that Value creation and collaboration had significant positive effect on the
output and effectiveness of SMEs in Ebonyi State. The study recommended that the most value
for customers, companies should focus on developing products that are innovative, high quality,
and of interest to their target market.
