An investigation on impacts of individual therapy on employees' performance at Kenya airports authority in Nairobi County, Kenya

Abstract

The primary objective of workplace Individual counseling is to offer assistance and guidance to employees, to enable them address personal, emotional, and psychological issues that they may be facing. The article aims to investigate the impacts of individual therapy on employees’
performance at Kenya airports authority in Nairobi County, Kenya. This study employs both a cognitive behavioral theoretical approach and a descriptive research design. The researcher conducted the study at Kenya Airports Authority, in Nairobi County, Kenya on a target population
of 350 employees from all the departments, in Jomo Kenyatta International Airport. The study used a sample size of 186 individuals. This study collected both secondary and primary data based on the specific objectives and research hypothesis of the study. The observation showed that individual therapy is able to give employee's performance in Kenya Airports Authority, Nairobi
County in Kenya a positive and significant addition (β1=0.341, p-value 0.001). The p-value (0.001) was less than the significant level 0.05 hence proving that the relationship is significant, which implies that the alternate hypothesis is true. Based on the study findings, the researcher
concluded that individual therapy had a moderately positive and significant influence on employees’ performance at the Kenya Airports Authority in Nairobi County, Kenya. The study established that individual therapy indicators—depression, anxiety, and post-traumatic stress disorder—affect employees' performance outcomes. The study suggests implementing sensitization programs on mental well-being to raise awareness among employees and empower them to seek help for themselves or colleagues dealing with mental health issues.