Perceptions and Use of the Virtual Library by Undergraduates at the International University of Management, Namibia

Abstract

The purpose of this paper is to investigate the perceptions and use of the virtual library by
undergraduate students at the International University of Management, Namibia. This study
used the quantitative research approach. Two hundred and eighty-six (286) copies of a selfadministered questionnaire, comprising closed and open-ended questions were used to collect data from the students. In addition, a semistructured interview schedule was used to collect data from the Reference Librarian. The findings revealed that most users were aware of the virtual library; however, the level of awareness was relatively higher than the use. Further, the study observed that the pattern of use differed in terms of frequency, preference and location of access. The study also established that most respondents perceived the virtual library as useful and easy to use. Some of the challenges hindering the effective use of the virtual libraries range from Internet interruption, inadequate computers in the
library to lack of skills required for virtual library  use, were established.

Keywords: Virtual Library, Virtual Library Services, Academic Library, User Perception, Virtual Library Resources.