Using project management strategy to evaluate the challenges of managing a renovation project at the Chancellor College Library, University of Malawi

Abstract

This paper is based on a study which analysed the use of the project management methodology, Project Management Body of Knowledge (PMBOK) to manage the University of Malawi, Chancellor College Library floor covering renovation project in various stages from initiation through to closing. A case study approach was used in this study, with data collected through observation, focus group discussions, in-depth interviews and document analysis. The data was analysed qualitatively using thematic content analysis, and quantitative data was analysed using statistical analysis. The study findings reveal that the project management methodologies were not properly used; and where they were used, they were used unconsciously, which led to a number of challenges through the projects life cycle in terms of the nine knowledge areas. Recommendations on the best practices of managing a renovation project using a standardised methodology were made to improve future planning of projects of a similar kind.

Keywords: Project Management, Library Projects, Library Renovations, Floor Coverings, Malawi, University of Malawi