The effect of ICT on service quality perception and customer satisfaction: the case of ICT-enabled services in selected banks

Najim Soud Ally; Ulingeta O.L. Mbamba

Main Navigation
Main Content
Sidebar

HOME
JOURNALS
HOW TO USE AJOL
RESOURCES
SUPPORTERS

African Journal of Finance and Management
Journal / African Journal of Finance and Management / Vol. 18 No. 2 (2009) / Articles

Current
Archives
About

Article Sidebar

download Requires Subscription PDF

Published:

Aug 22, 2018

DOI:

Article Details

Issue

Vol. 18 No. 2 (2009)

Section

Articles

Main Article Content

The effect of ICT on service quality perception and customer satisfaction: the case of ICT-enabled services in selected banks

Najim Soud Ally

Ulingeta O.L. Mbamba

Abstract

No Abstract

Donate

AJOL is a Non Profit Organisation that cannot function without donations. AJOL and the millions of African and international researchers who rely on our free services are deeply grateful for your contribution. AJOL is annually audited and was also independently assessed in 2019 by E&Y.

Your donation is guaranteed to directly contribute to Africans sharing their research output with a global readership.

Once off donations here:
For annual AJOL Supporter contributions, please view our Supporters page.

Journal Identifiers

eISSN: 0856-6372

About AJOL

AJOL Team
AJOL Board
Donors
Partners
Sponsors
Contact

Usage Statistics
Journal Quality
About AJOL

Policies

Whistle blowing
Terms and conditions
Non-profit Organisation

AJOL is a non-profit, relying on your support.

AJOL's largest donor partners:

Follow AJOL