The effect of ICT on service quality perception and customer satisfaction: the case of ICT-enabled services in selected banks

Najim Soud Ally; Ulingeta O.L. Mbamba

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African Journal of Finance and Management
Journal / African Journal of Finance and Management / Vol. 18 No. 2 (2009) / Articles

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Published:

Aug 22, 2018

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Vol. 18 No. 2 (2009)

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Articles

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The effect of ICT on service quality perception and customer satisfaction: the case of ICT-enabled services in selected banks

Najim Soud Ally

Ulingeta O.L. Mbamba

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