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ICT Usage among Senior High Schools Heads and Teachers in Performing Administrative and Management Responsibilities in Tamale Metropolis Education Administration and Management
Abstract
This study investigated heads of senior high schools (SHSs) use of ICT in administration and management of the schools in the Tamale Metropolis, Ghana. The study used embedded mixed methods design with a target population of 66. Using simple random sampling technique, four schools were selected from the eight public SHSs in the Metropolis. The sample consisted of four heads, 12 assistant heads and 44 teachers. The heads and assistant heads were sampled using purposive sampling technique. The study found that there were adequate ICT resources for heads to use in performing their administrative and management roles. The study also found that heads of SHSs have positive attitudes and perceptions towards using ICT resources in managing the schools. They however, lacked enough skills to efficiently use the ICT resources. Frequent power outages, maintenance costs, low ICT literacy levels were some of the challenges that influenced ICT integration in the schools. The study recommended that the Ministry of Education (MOE) in conjunction with the Ghana Education Service (GES) should come up with tailor-made ICT integration programs to impart relevant skills, knowledge and attitude on heads of SHSs and teachers.