Good Governance: A Step towards Promoting Positive Attitude and Enhancing Productivity in the Civil Service

Abstract

This is a research about good governance in the civil service. Five federal organizations served as research population: Ministry for Capacity Building, Ministry of Revenue, Federal Civil Service Agency, Ethiopian Civil Service College, and Ethiopian Management Institute. Fifty-six (56) respondents served as research sample. The research was conducted through the use of a research instrument (opinionnaire). Percentage (%) and Chi square (X2) were used as statistical tools. It was found out that reform program pays equal attention to all citizens; financial regulations are violated in Government expenditure; service delivery is poor in the Civil Service; unethical practices do exist in Civil Service; top management system is poor; and Civil Service (HR) is ineffective. Based on the research findings it was recommended that Civil servants need a lot more of education, training and development.

African Research Review Vol. 2 (1) 2008: pp. 19-47