Effects of Employee Voice Management on Firm Performance: A Study of Bayelsa State Plastic Company, Yenagoa, Bayelsa State, Nigeria

Abstract

This study explored the implications of employee voice management on firm performance of Bayelsa State Plastic Company, Elebele, Yenagoa. Quantitative research design was employed while structured questionnaire designed in 5-point Likert scale was administered on the sample of two hundred and eighty-one (281), out of which, two hundred and seventy-six (276) copies of the questionnaire were returned, hence used for the analysis. Multiple regression models via Ordinary Least Square (OLS) formed the bases for estimation. The results showed that employee team voice, employee ombudsman voice and employee suggestion scheme as constructs of employee voice have significant effect on firm performance and concluded that efficient utilization of employee voice management has the potentiality of driving high performance organizations by engendering goal-driven-attitude among the workers especially as their opinions, ideas and interests are considered. The implication of the results is that employees tend to demonstrate higher level of work commitment especially when they perceived that their welfare and interests are considered by the management. The study recommended that organizations especially manufacturing firms that have not yet engendered employee team voice in their communication systems should do so while firms that have instituted employee team voice mechanisms should continue to respond to the yearnings of their workers especially on issues that relate to their welfare for the elicitation of higher commitment to work that result to improved firm performance.